AI receptionist

Never miss another call, even when you're on a job.

An AI receptionist that answers your phone when you can't, in your business name. It answers questions, books people straight into your calendar and emails you a summary of every call.

Prefer to talk? Book a free 30-minute call

Or ring our own AI receptionist on 07488 897005

The problem

Every missed call is a job someone else gets.

You miss calls for good reasons: you're on a job, with a patient, or it's after hours. But callers rarely wait or leave a message. They ring the next business on the list.

33%

of calls to UK small businesses went unanswered.

69%

of callers who reached voicemail hung up without leaving a message.

24/7

Your AI receptionist answers evenings, weekends and lunch breaks, and books the job while the caller is still on the line.

Source: Moneypenny Small Business Call Report (2016): a survey of 300 UK businesses with up to 9 staff, plus call data from 10,000 businesses.

What it does

A natural-sounding voice that picks up when you can't

Answers in your business name

Prices, opening hours, areas you cover and common questions, all from your own information. It takes a message when it can't help.

Books the job

Checks your real free times in Google or Outlook, books the slot and texts the caller a confirmation.

Tells you straight away

A short summary of every call lands in your inbox, and urgent calls can be passed straight to you.

What happens after a call

It doesn't just take a message. It books the job.

Here's a real kind of call: a leak at 9:49pm, while you're off for the night.

Hear it yourself: call 07488 897005. Ask it anything about Altrensa, or ask to book a call.

Offer ends 30 November

A free website, with any AI plan.

Sign up to any AI receptionist or chat plan by 30 November and once your free trial ends, we'll email you a link to request a new website, designed for free. No design fee and no setup fee. You see it before you decide, and if you go ahead, it's just £20 a month for hosting and upkeep.

  • Designed for your business, fast and mobile-friendly
  • Your AI assistant built in from day one
  • Hosting, security and small updates for £20 a month
  • Optional: happy with your current site? Just ignore the email

Optional, for new sign-ups by 30 November. You can request it once your first monthly payment has gone through, after the free trial. The £20 a month only starts when you accept the design and it goes live, and you can stop it with 30 days' notice.

Prices

Simple monthly prices

  • 14-day free trial
  • Free website design
  • No setup fee
  • Free ongoing support
  • Running costs included
  • No minimum term

AI receptionist

£30 a month

For your business phone.

  • 100 call minutes a month
  • Answers in your business name
  • Books straight into your calendar
  • Call summary emailed after every call
  • Urgent calls passed to you
  • Keeps your existing number
Start 14-day free trial

Free for 14 days, nothing charged until day 15. Set up automatically in minutes.

Receptionist and chat

£45 a month

Both together, saving £5 a month.

  • AI receptionist with 100 call minutes
  • AI chat with up to 500 answers
  • One set of answers kept in step
  • One monthly invoice
Start 14-day free trial

Free for 14 days, nothing charged until day 15. Set up automatically in minutes.

Best value

Full package

£70 a month

Receptionist, chat, social media, reminders and reviews, saving £20 a month.

  • AI receptionist with 100 call minutes
  • AI chat with up to 500 answers
  • Social media manager with 3 accounts
  • Social posts written from your photos, or automatically with pictures (Beta)
  • Appointment reminders and Google review requests
  • One account, one monthly invoice
Start 14-day free trial

Free for 14 days, nothing charged until day 15. Set up automatically in minutes.

Just want more Google reviews?

Google review requests: every customer gets a friendly text asking for a review after their appointment. 100 texts a month.

£10 a month

See review requests

Free for 14 days, then monthly. Your assistant is set up automatically from your website: the chat is live straight away, and your receptionist's number arrives by text within minutes. Check and change everything in your account, or book a 15-minute call if you'd like help. Card needed, nothing charged until day 15.

Busier business?

Need more minutes or answers, several phone lines or locations, or a link into your own systems? Tell us what you need and we'll put together a bigger plan.

There's no setup fee, and support is included for as long as you subscribe. You pay monthly, with no minimum term and 30 days' notice to cancel. When the receptionist has used its 100 minutes, calls go to a voicemail we email to you until next month, so there are no surprise bills.

How it works

1

Try it free

Hear a preview built from your own website in about a minute, or book a free 30-minute call.

2

It sets itself up

Start your free trial and it's built from your website in minutes. Check and change what it knows in your account. No setup fee.

3

It goes live

You get a summary of every call and enquiry, and can update what it knows any time. Need a hand? We're a message away.

Is it right for you?

Good at the routine, not a replacement for you

Works well for

  • The same questions, asked again and again
  • Enquiries outside office hours
  • Booking and callback requests
  • Busy times when nobody can pick up

Better left to a person

  • Complaints and sensitive conversations
  • Final quotes and contract terms
  • Legal, medical or financial advice
  • Anything that needs judgement

Questions

What does it cost?
The AI receptionist is £30 a month with 100 call minutes, £45 a month with website chat as well, or £70 a month for the full package with our social media manager, appointment reminders and review requests too. That covers setup, your UK number, hosting, support and running costs. There are no extra charges: if you use all your minutes, calls go to a voicemail we email to you until next month. Every plan starts with a 14-day free trial, with no setup fee and no minimum term, just 30 days' notice. Busier? Ask us for a bigger plan.
Do I keep my phone number?
Yes. Your calls are forwarded to the assistant, for example when you don't pick up within a few rings or after hours, so customers ring the same number as always. We help you set the forwarding up.
Will it make things up?
We set it up to answer only from your own information, such as your services, prices, opening hours and policies. When it isn't sure, it hands over to you instead of guessing. We test it with real questions before it goes live.
Can it book appointments?
Yes, on every plan. It books straight into your Google or Outlook calendar using your real free times, and texts the caller a confirmation. If you use a booking system we can't connect to, it texts your booking link or takes details for you to call back instead.
What happens with urgent calls?
You tell us what counts as urgent, and it can put those calls straight through to your mobile. On every call you get a summary email the moment the call ends, with a button to ring them back.
What about GDPR?
Calls are personal data. Callers are told at the start that they're speaking to an AI assistant, we add the right wording to your privacy notice, and we keep call details only as long as needed.
How is this different from do-it-yourself tools?
It costs about the same, but you don't do the work. A real person sets it up from your website and tests it, calendar booking and a UK number are included, and support and changes are too. Try your own preview first and compare.
Will callers know it's AI?
Yes. It says so at the start. It should feel helpful and quick, not like it's pretending to be a person.

Want it on your website too?

The same assistant can answer your website visitors in a chat window. Get both for £45 a month.

See website chat

altrensa

AI receptionists, website chat and websites for UK businesses.

ALTRENSA LIMITED · Company number 17512604 · Registered in England and Wales
Registered office: 20 Felsham Close, Farnworth, Bolton, BL4 7ES, England