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Google review requests

More Google reviews, without having to ask.

After each appointment, your customer gets a friendly text from your business asking for a Google review. Set it up once and it runs by itself, for £10 a month.

Start 14-day free trialSee how it works

Card needed, nothing charged until day 15. No setup fee, no minimum term.

SP
SmithPlumbText message

Today 4:12pm

Hi Sarah, thanks for choosing Smith Plumbing. If you have a minute, a Google review would really help us: g.page/r/smith-plumbing/review To stop these texts: altrensa-phone.altrensa.workers.dev/o/…

One tap to your Google review page

How it works

Set it up in 10 minutes, then forget about it

Happy customers rarely think to leave a review on their own. A short text, sent while the job is fresh, gives them the link at the right moment.

1

Add your Google review link

Paste it into your account once. We show you exactly where to find it in Google.

2

Tell us who you've seen

Connect your calendar and it happens by itself, or type a name and mobile in after each job. Works alongside Fresha, Square, Treatwell or a paper diary.

3

They get one friendly text

About 2 hours after their appointment, from your business name, with a tap straight to your Google review page.

Prices

Simple monthly prices

  • 14-day free trial
  • No setup fee
  • Free ongoing support
  • Running costs included
  • No minimum term

Google review requests

£10 a month

Every customer asked for a Google review.

  • 100 texts a month (20 during your free trial)
  • Sent from your business name, between 8am and 8pm
  • Nobody asked more than once every 90 days
  • A stop link on every text, handled for you
  • Every text sent shown in your account
  • Appointment reminders included: switch them on if you want them
Start 14-day free trial
Best value

Full package

£70 a month

Receptionist, chat, social media, reminders and reviews, saving £20 a month.

  • AI receptionist with 100 call minutes
  • AI chat with up to 500 answers
  • Social media manager with 3 accounts
  • Social posts written from your photos, or automatically with pictures (Beta)
  • Appointment reminders and Google review requests
  • One account, one monthly invoice
Start 14-day free trial

Fair by design

Everyone is asked the same way, never only happy customers, and never with a reward. That's what Google's rules and UK consumer law expect, so your reviews stay genuine and your profile stays safe.

Questions

Good to know

Do I need a Google Business Profile?
Yes. Review requests send people to your Google review page, so you need a Google Business Profile (it's free). Your account shows you where to copy your review link from it.
What will my customers see?
A short text from your business name (up to 11 letters, for example SmithPlumb) thanking them and asking for a review, with the link. They can't reply to a business name, so every text has a link to stop further texts, and we stop them automatically.
I book in Fresha, Square or a diary. Does it work?
Yes. If you use Google or Outlook calendar, connect it through Cal.com (free, about 10 minutes) and requests go out by themselves. Otherwise, type the customer's first name and mobile into your account after the appointment and we send it for you.
Can it only ask my happy customers?
No, and that's on purpose. Google's rules and UK consumer law don't allow asking only happy customers, or offering anything in return for a review. We ask everyone the same way, which keeps your reviews genuine and your profile safe.
What happens when I've used my 100 texts?
Texts stop until the 1st of next month and we email to let you know, so there's never a surprise bill. Need more? Just ask.
What about appointment reminders?
They're included. If you connect your calendar, you can switch on a reminder text the day before or a few hours before each booking, with a link to change or cancel. They come out of the same 100 texts.
Is there a contract?
No. It's £10 a month with no setup fee and no minimum term, just 30 days' notice. Cancel before your 14-day free trial ends and you pay nothing. Prices include everything: we're not VAT registered.
I already have a plan with you.
Open Reminders and reviews in your account and press Add review requests. It goes on the same card. The full package already includes it.

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ALTRENSA LIMITED · Company number 17512604 · Registered in England and Wales
Registered office: 20 Felsham Close, Farnworth, Bolton, BL4 7ES, England